Lead the human side of change
You’ll sit with finance teams, learn how they really work, explain what’s changing and why, and coach them until the new way feels like their own.
Welcome, and thank you for thinking of us. If you like helping people through change as much as you like new technology, you’ll feel at home here.
AI is at the front of everything we build for finance teams. But a new system only works when people trust it and use it. At doKumentive, you’ll put AI to work in Microsoft Dynamics 365 and lead the human side of the change: listening, training, coaching and winning trust.
Why people matter
Almost every new system causes a dip in performance after go-live, while people learn new ways of working. The technology is the same either way. What changes the outcome is how well people are prepared, heard and supported.
That’s the work we hire for: making the dip shallower and shorter, so a finance team gets to its new normal faster and trusts what it sees.
Team performance through a system change
Illustrative: shows the typical shape, not measured data
Why work here
You’ll work with AI every day, and you’ll spend just as much time with the people who use it. Four things shape the job.
You’ll sit with finance teams, learn how they really work, explain what’s changing and why, and coach them until the new way feels like their own.
AI agents, Power Platform, Copilot Studio and our own eDoc360 platform are part of daily work, not a side project.
Microsoft updates Dynamics 365 in two major release waves a year, and AI tools change faster still. We expect you to keep learning, and we learn together.
Every engagement has one named, accountable person. We give people real ownership and room to test ideas, with finance experts to check the numbers.
AI drafts. People decide.
AI and people, side by side
On a typical Dynamics 365 automation project, AI takes on the repetitive work. The steps that decide whether people adopt the change stay with our team.
| Project step | AI does the work | People lead |
|---|---|---|
| Read invoices and documents | Yes | No |
| Match and code transactions | Yes | No |
| Draft process notes and training material | Yes, as a first draft | Yes, people review and adapt it |
| Learn how the team really works today | No | Yes |
| Train and coach users | No | Yes |
| Listen to concerns and win trust | No | Yes |
| Decide what goes live | No | Yes |
What we look for
Technical skills matter, and we can teach many of them. These three qualities matter more.
You communicate clearly, listen well and stay patient when people push back. You can run a workshop, train a team and keep stakeholders on side.
You already use AI tools in your work and you’re curious about what’s next. You test, compare and keep what actually helps.
You learn new tools quickly and enjoy it. You’d rather ask a good question than pretend to know, and you share what you learn.
Open roles
We have two open roles. Read the full job description, then apply by email with your resume and a short cover letter.
Dynamics 365 and change management
Help finance and operations teams move to Business Central and Finance & Operations, and design the automation and AI agents that make their work easier.
You’ll bring
3+ years as a business analyst on ERP projects, ideally Dynamics 365 F&O or Business Central, strong communication and stakeholder skills, and hands-on Power Platform experience.
Marketing
Be our first marketing hire and tell the story of how finance teams adopt AI, using AI tools for prospecting and content.
How the role’s time is split
From the job description, share of working time
You’ll bring
2 to 4 years of B2B marketing with a record of generating leads, ideally in SaaS, fintech or business services, hands-on use of AI in your campaigns, and the ability to learn new tools quickly.
How to apply
Applying takes three steps. A real person on our team reads every application.
Read the full job description. Each one lists the questions your cover letter should answer.
Email your resume and a short cover letter to info@dokumentive.com, with the role in the subject line. Tell us about a change you helped people through, and how you use AI.
If there’s a fit, we’ll set up a first conversation. [PLACEHOLDER: confirm the next steps and how long they take]
Questions
No. You need to be curious about AI, use it in your own work, and be willing to keep learning as the tools change. We’ll help you go deeper on the AI and automation tools we use with clients.
It’s everything that helps people adopt a new system: understanding how they work today, explaining what’s changing and why, training and coaching, and listening to concerns. We treat it as core project work, not an extra.
No. Our finance experts design the accounting side of each project, and you’ll learn from them. Our team also includes Dynamics 365 consultants, process engineers and AI specialists.
Yes, depending on the role. Our office is in Toronto, our Marketing Specialist role is remote, and our Business Analyst role is listed in Ottawa. Each job description says where the role is based.
Email your resume and a short cover letter to info@dokumentive.com, with the role in the subject line. Answer the questions listed in the job description.
Send us your resume anyway. Tell us how you’ve helped people through change and how you use AI.
A personal invitation
If you enjoy helping people get comfortable with new technology, and you never stop learning, we’d be glad to hear from you.
Or call us at +1 647-939-2128.
Here as a client?
Book a free 30-minute call about your Dynamics 365 system, your close or your AP process. You’ll get an honest view, whether or not you work with us.
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